Returns & Exchanges

At Coexist Berlin, we want you to love your fashion pieces, but if you are not completely satisfied, we offer a 14-day return policy from the date of delivery. Please ensure all items are unworn, unwashed, and include the original tags to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging, ensuring all labels and tags are still attached to the garments.

3

Ship to Berlin

Print your prepaid shipping label and drop off the package at any authorized carrier location or our local Berlin boutique.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing