Frequently Asked Questions
Everything you need to know about shopping with Coexist Berlin.
What is the shipping time for domestic and international orders?
Orders within Germany typically arrive within 2-4 business days. For international shipping within the EU, please allow 5-10 business days. Shipping costs are calculated at checkout based on your location.
How can I return an item if it doesn't fit?
We offer a 14-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please use our online portal to initiate your return process.
Where are Coexist Berlin garments produced?
We prioritize ethical production and quality. Our collections are designed in Berlin and manufactured in small-batch factories across Europe to ensure fair labor practices and reduced carbon footprints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible 'Pay Later' options.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit or contacting our support team for personalized advice.
Do you restock items that are sold out?
To maintain exclusivity and reduce waste, many of our pieces are limited edition. However, we occasionally restock core essentials. You can sign up for 'Back in Stock' notifications on the specific product page.